Job Description
I. Position Purpose
Merchandiser is primarily responsible for developing the product assortment at 7-Eleven Stores through research, analysis, negotiation, contracting, ordering, planning and execution, and other activities related to the purchase and sale of goods before and after the sale with supplier partners to improve the efficiency of purchase and sales.
II. Main Duties and Responsibilities
1. Primary job duties
Category Management
- Frequently seeking new products to quickly adapt with customers‘ trend and demand through market research on product information, pricing policies, promotions, competitor models and market trends.
- Creating competitiveness of 7 Eleven stores in terms of product assortment. Customize different product assortment at each store location to meet the demand of specific customers. Offering customers the right product with high value.
- Manage commercial terms including trade terms negotiations, contract preparation, and other activities related to completing the purchase and sale of goods.
- Pricing management to ensure the 7 Eleven product’s prices are competitive among the competitors and markets.
- Monitoring, analyzing, reporting and evaluating the effectiveness of sales promotion programs or sales promotion activities on an item-by-item basis in terms of sales, profits and other relevant issues.
- Perform analysis of data and reports as required for actual implementation including the quantity of goods purchased, sold, the effectiveness of promotions, sales and profits
- Additional duties as required by the needs of the business.
Generate Sales & GP through excellent execution at store level
- Generate income to stores and company by maximizing store’s sales floor with displays agreement includes negotiating with suppliers for agreements and coordinating with stores on execution.
- Working closely with each store to minimize OOS and write off ratio by quick response solution.
- Solving store’s issues related to sales, OOS, expiry date, promotion, return to supplier and dead moving items.
- Increase sales & GP and enhance product assortment of each store by frequency review and recommendation of fast moving items.
- Coordinate with the legal team to ensure the necessary licenses are granted for the store‘s operation, for e.g tobacco and wine.
Inventory Management
- Perform the refill planning based on weekly sales performance to satisfy sales demand.
- Follow up and monitor supplier delivery activity for all delivery types at CDC and Store level.
- Working closely with the Supply Chain team to monitor the shipping expiration stock, balance inventory level to minimize OOS and write off ratio by quick response solution.
- Coordinate with other departments to resolve issues of order placement, transportation, delivery, and quality issues.
- Gift inventory management by weekly allocation based on each store performance.
POG Management
- Coordinate with POG team to propose and review POG concept of new product / concept / equipment / display to ensure the correct company strategy and effectiveness of the category.
- Working closely with stores and POG team to ensure store‘s operation compliance with display agreement.
Stakeholder Management
- Builds strong relationships and foster teamwork among functions, suppliers, and other key stakeholders.
- Acts as a relationship partner with internal and external customers by establishing and maintaining open lines of communication.
- Provides support to initiatives of other functions within Seven System Vietnam designed to achieve maximum business performance.
2. Report Frequency
Daily/ Weekly/ Monthly report subjected to job requirement and assigned by direct manager.
III. Job Qualifications
1. Qualifications & Experience
- University degree, preferably in Economics, Business Management or related subjects.
- 02-06 years experience in FMCG, Retail, Convenience Store.
2. Knowledge, Skills & Behaviors
- Customer-focused.
- Show the passion of the merchandise career.
- Good communication,presentation and negotiation skills.
- Organizational, planning and time management skills
- Reporting, data collection, processing and data analysis skills
- Proficiency in office computing, Internet search skill
- Good English communication skill both spoken and written
- Dynamic, enthusiastic and responsible
- Abilities to use computers, office programs and databases (G.Suite, Excel,...)
- Ability to work well under high pressure, ability to work well with others
3. Working Conditions
- Dynamic work environment with many career development opportunities
- Salary: Negotiable according to ability.
- Allowance: food, drink, phone, parking, transportation.
- Monthly bonus: Performance bonus.
- Yearly bonus: 13th month bonus, business result bonus.
- Training: integration, joint work skills, management skills, professional training support.
- Insurance: PVI Care, social insurance as prescribed.
- Other benefits: 18 days of leave/year.
About 7-Eleven and 7-Eleven Vietnam
7-Eleven is an international chain of convenience stores of over 85,000 stores with Viet Nam as the 19th market entry. Founded in 1927 by 7-Eleven Inc., the first store was opened in Dallas, Texas. Since 2004, 7-Eleven Inc. is a wholly-owned subsidiary of Seven Eleven Japan which is in turn held by Seven & I Holdings, both based in Tokyo, Japan.
Seven System Viet Nam (7-Eleven Viet Nam) is the Master Franchisee of the 7-Eleven convenience store system in Viet Nam. SSV opened the first 7-Eleven store on June 15, 2017 at the Saigon Trade Center building in District 1, Ho Chi Minh City. Currently, 7-Eleven Viet Nam operates up to 130 stores in Ho Chi Minh City.